Last revised: Nov 19, 2022
The Website is owned and operated by Layer3 FinTech Ltd. and its affiliates (together "Operator", "we", "our", or "us").
Personal data or personal information means any information that relates to an identified or identifiable living individual. It does not include data which cannot be used to identify an individual person, such as a company registration number. A “data subject” is an individual who can be identified, directly or indirectly, by personal data. This is usually by reference to an identifier such as a name, identification number, location data, email address, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Different pieces of information which are collected together can lead to the identification of a particular person and also constitute personal data. It does not include data where the identity has been removed and this data is no longer capable of identifying an individual (“Anonymous Data”).
This is information about you that you give us by (i) registering for an account; (ii) using the Support Center on the Website; or (iii) corresponding with us by phone, email, or otherwise.
Every time you use the Services, we may collect the following information, which may be considered to be Personal Data when combined with other information:
We do not collect any special categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, information about your health, and genetic and biometric data). However, you may be required to send us information relevant to establishing your identity such as photographs and copies of your government-issued identification documents.
We may receive information about you from other sources, including (i) third parties that help us update, expand, and analyze our records; prevent or detect fraud; process payments; or analyze your use of our Services, and (ii) third parties with whom you choose to link with the Services through functionality we make available to you. Our Services may also include integrated content or links to content provided by third parties (such as live chat, social media content, plug-ins, and applications). Additional third parties may include our affiliated entities.
The Operator’s web servers automatically log standard access information including browser type and URL requested. This information is not shared with third parties and is used only within the Operator on a need-to-know basis. The Operator reserves the right to block access for any customer accessing the Website via a proxy service intending to conceal originating identity. This includes access via the Tor anonymity network.
We do not knowingly request to collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, we will require the user to close his or her account and will not allow the user to continue using our Website and/or the Services. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Website and/or the Services so we can take action to prevent access to our Website and/or the Services.
Information you provide to us and/or we collect may be used for
- Transaction services. We use your information to process your orders and to communicate with you about orders and Services
- Communication with you. We use your information to communicate with you in relation to us
- Complying with our Know Your Customer (“KYC”) obligations under applicable laws and regulations, and Anti-Money Laundering laws and regulations
- Provide, troubleshoot, and improve the Website and the Services. We use your information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Website and the Services
- Fraud prevention and credit risks. We process information to prevent and detect fraud and abuse in order to protect the security of our users, us and others. We may also use scoring methods to assess and manage credit risks
- Improve our services. We process information to improve our services and for you to have a better user experience
- Recommendations and personalization. We use your information to recommend features and services that might be of interest to you, identify your preferences, and personalize your experience with the Website and the Services;
- Analyzing and administrating. We use your information to analyze trends, administrate the Website access and Services usage, gather information for aggregate use, systems administration, and for detecting usage patterns and troubleshooting purposes
We will process your Personal Data on the following grounds:
- Performance of a contract when we provide you with access to the Website or the Services or communicate with you about them. This includes when we use your Personal Data to take and handle orders, and process payments
- To comply with our legal obligations under applicable laws and regulations, and Anti-Money Laundering laws and regulations
- Our legitimate interests and the interests of our users when, for example, we detect and prevent fraud and abuse in order to protect the security of our users, ourselves, or others
- Our legitimate interest to improve our Website and Services
- When we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to allow us to process your Personal Data for a specified purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.
We ensure that we balance any potential impact on you and your rights before we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
We work to protect the security of your personal information during transmission by using encryption protocols and software. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal information. Our security procedures mean that we may ask you to verify your identity to protect you against unauthorized access to your account password. We recommend using a unique password for your Binance account that is not utilized for other online accounts and signing off when you finish using a shared computer.
The Operator is committed to protecting your privacy. Internally, only people with a business need to know Personal Data, or whose duties reasonably require access to it, are granted access to customers’ Personal Data. Such individuals will only process your Personal Data on our instructions and are subject to a duty of confidentiality.
We make every legitimate and possible effort to provide security and confidentiality of the information, but no information system can be fully secure. We cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the internet and wireless networks.
For the purposes of Personal Data usage, you agree that we have the right to share your Personal Data with
- Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries including their respective contractors, affiliates, employees or representatives
- Our service providers, to the extent necessary to supply the Services to you
- Selected third parties, including analytics and search engine providers that assist us in the improvement and optimization of the Services
- Authorities and law enforcement agencies worldwide, either when ordered to do so or on a voluntary basis if this appears reasonable and necessary to us
You agree that we can also disclose your Personal Data to third parties
- If the Operator or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, in order to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of us, our clients, or others.
Personal Data and other data may therefore be exported outside of the jurisdiction in which you reside. Your Personal Data may be processed and stored in a foreign country or countries. Under those circumstances, the governments, courts, law enforcement, or regulatory agencies of that country or those countries may be able to obtain access to your Personal Data through foreign laws. You need to be aware that the privacy standards of those countries may be lower than those of the jurisdiction in which you reside.
Unfortunately, the transmission of information via the Internet is not completely secure. While we do our utmost to protect your Personal Data, we cannot guarantee the security of your data transmitted to us over email or through the Website; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.
You may access and verify your Personal Data held by the Operator by submitting a written request using our Support Center.
You may request us to rectify or update any of your personal information held by us that is inaccurate. You may do this at any time by logging in to your account and updating your profile information.
To the extent that the processing of your personal information is based on your consent, you may withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the Operator’s processing based on consent before your withdrawal.
In some jurisdictions, applicable law may give you the right to restrict or object to our processing or transferring your personal information under certain circumstances. We may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
If you no longer wish to receive marketing communications from us, you can also let us know via the methods stated below. The electronic marketing communications we send to you also contain opt-out mechanisms that allow you to opt-out from receiving those communications, update your contact information or change your preferences at any time. We will honor your choice and refrain from sending you such announcements. You may also opt back in to receive those communications at any time.
The Operator takes all reasonable efforts to protect and safeguard Personal Data, but there are protective measures you should take as well. Do not share your Personal Data with others unless you clearly understand the purpose of their request for it and you know with whom you are dealing. Do not keep sensitive Personal Data in your email inbox. If you are asked to assign passwords to connect you to your Personal Data, you should use a secure password and always use two-factor authentication (2FA), where available. You should change your password regularly.
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA”.
For more details about the personal information we collect from you, please see the “What information do we collect?” section above. We collect this information for the business and commercial purposes described in the “Why do we collect your information?” section above. We share this information with the categories of third parties described in the “Disclosures” section above. Company does not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt-out).
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt-out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at [email protected] Please note that you must verify your identity and request before further action is taken. As a part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification.
Sensitive Data Some of the information you provide us may constitute sensitive data as defined in the GDPR (also referred to as special categories of personal data), including identification of your race or ethnicity on government-issued identification documents.
Legal Bases for Processing We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the “Legal Basis for our use of your Personal Data” section above. If you have questions about the legal bases under which we process your personal information, contact us at [email protected]
Your Rights Under the GDPR, you have certain rights regarding your personal information. Additionally to the rights mentioned in the “Your Privacy Rights” section above, you may ask us to take the following actions in relation to your personal information that we hold:
- Opt-out: Stop sending you direct marketing communications which you have previously consented to receive. We may continue to send you Service-related and other non-marketing communications.
- Access: Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct: Update or correct inaccuracies in your personal information.
- Delete: Delete your personal information.
- Transfer: Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict: Restrict the processing of your personal information.
- Object: Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You can submit these requests by email to [email protected] We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us at [email protected] or submit a complaint to the data protection regulator in your jurisdiction.